Member Retention

Medicare Advantage graphic

Payers

JD Power: Member satisfaction with MA plans continues to slide

Satisfaction with MA plans has declined for the second straight year as enrollees expect insurers to be more of a partner in their care.

Paige Minemyer Aug 18, 2026 12:38pm

Health tech panel at FHP Summit

Why health plans need member trust to fully harness technology

Dec 12, 2025 4:30pm

A clipboard with an insurance enrollment form a pen and a stethoscope

Aetna offers update on efforts to ease friction for members

Dec 4, 2025 11:18am

image of AI

A look inside Elevance Health's artificial intelligence strategy

Oct 15, 2025 4:15pm

Red umbrella with magnifying glass that reads Medicare Advantage plans

J.D. Power: MA headwinds impacting member satisfaction

Aug 19, 2025 7:00am

Cigna rolling out tech tools to simplify the member experience

Jun 12, 2025 6:00am