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Hospitals
Practices
Retail
Health Tech
AI and Machine Learning
Digital Health
Telehealth
Payers
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Innovation Awards
Resources
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J.D. Power
Payers
J.D. Power: MA headwinds impacting member satisfaction
It's a complex and rapidly changing time for MA, and that environment is confusing members and leading to worse satisfaction, a new study shows.
Paige Minemyer
Aug 19, 2025 7:00am
J.D. Power: Why commercial plans should invest more in outreach
May 28, 2025 7:00am
Payers' digital consumer experience lags other industries
Apr 8, 2025 8:00am
J.D. Power: Consumer experience with telehealth a mixed bag
Sep 26, 2024 7:00am
J.D. Power: MA beats commercial plans on consumer satisfaction
Aug 20, 2024 4:35pm
Consumer satisfaction with mail-order pharmacies rises: survey
Aug 12, 2024 4:30pm
