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Customer experience (CX)
AI and Machine Learning
Stellarus launches health plan customer service rep AI copilot
CSR Chat provides health plan representatives with real-time guidance and contextual support during member interactions—directly in workflows.
Cailey Gleeson
Jul 30, 2026 10:00am
New tech company Stellarus expands to more health plans
Sep 18, 2025 8:00am
J.D. Power: MA headwinds impacting member satisfaction
Aug 19, 2025 7:00am
Blue Shield launches new prescription price transparency tool
Aug 6, 2025 8:00am
Aetna rolls out new AI-powered app experience Care Paths
Jul 29, 2025 7:00am
AHIP 2025: Executive insights from Aetna, Ascendiun and more
Jun 23, 2025 2:15pm
