Hippocratic AI unveiled two new artificial intelligence tools on Thursday aimed at improving clinical care access and assisting bedside nurses, touting the platforms as industry firsts.
The first of the Palo Alto, Calif.-based startup’s new developments is its AI Front Door, an omnichannel agentic voice AI tool that is always available to patients. The agent can schedule appointments, address billing issues and other tasks while building on each interaction. It can also contact employers and coordinate referrals, the company said.
Hippocratic AI Chief Product Officer Vishal Parikh said in a statement that the agent is powered by 31 coordinated large language models (LLMs). "Every time a patient calls, that's a window of engagement, even if the initial call is just to reset a password," Parikh said. "Most systems squander it—transfers, hold times, callbacks. AI Front Door doesn't."
The tool has been deployed at initial partners, including Wellspan and Cincinnati Children’s, with more set to join the platform “this month,” per the company.
Meanwhile, Hippocratic AI also launched a Nurse Co-Pilot, which it claims is the first AI voice assistant for inpatient nurses, with four workflows: admission education, patient education, caregiver engagement and medication adherence.
Nurses can launch the tool directly through electronic health records (EHR), with each workflow taking 10 to 15 minutes, the company said. Using the tool can return one to four hours per nurse each shift, Hippocratic AI asserts.
The tool was co-developed with nursing leaders at Cincinnati Children’s, OhioHealth and Cleveland Clinic. Cleveland Clinic is also the first health system to pilot Ambience Healthcare’s EHR-integrated AI copilot Chart Chat for Nursing, announced earlier in April.
“For all of healthcare's history, care has been designed around the assumption of scarcity," said Munjal Shah, Hippocratic AI CEO and co-founder, in a statement. “AI Front Door and Nurse Co-Pilot change that equation. One gives every patient a personal health agent. The other gives every nurse an AI assistant. Together, they put healthcare leaders in control of a shift from scarcity to abundance.”
Both tools operate on the company’s Polaris safety architecture, which Hippocratic says has assisted with more than 180 million patient interactions and has been validated by more than 7,500 licensed clinicians across the U.S.
Hippocratic AI launched in 2024 with the goal of building the first LLM for healthcare and, in June 2024, launched its first generative AI healthcare agent. As of November, the startup has a $3.5 billion valuation after securing a $126 million series C funding round